Terms of Service

01About these terms

These Terms of Service govern your use of the Top Glow Detailing website and the mobile auto detailing services we provide. By booking an appointment or using this site, you agree to these terms.

Top Glow Detailing is a fully mobile detailing service based in Auburn, GA, operated by Tyler Anderson. We serve Auburn and the surrounding Gwinnett County area within a 20-mile radius.

02Booking and appointments

Appointments are requested online and confirmed by us directly. A booking request is not a confirmed appointment until you receive confirmation from Top Glow Detailing.

Please provide accurate contact information, your vehicle's details, and a safe, accessible location for the detail. You must have legal authority over the vehicle being serviced.

03Pricing and payment

Prices listed on this site are starting prices. The final quote is confirmed after an in-person walk-around of your vehicle, so the price matches its actual condition.

Payment is processed securely through Square. We accept Cash App, Apple Pay, Google Pay, Visa, Mastercard, American Express, Discover, and JCB. Payment is due at the time of service unless otherwise arranged.

04Cancellations and rescheduling

Life happens — if you need to cancel or reschedule, please let us know as early as possible so we can offer the slot to another customer. Repeated no-shows or last-minute cancellations may require a deposit for future bookings.

We may reschedule appointments due to severe weather, unsafe working conditions, or equipment issues. In that case we will work with you to find the next available time at no extra cost.

05Vehicle condition and personal property

Please remove all personal belongings and valuables from your vehicle before your appointment. Top Glow Detailing is not responsible for lost or damaged personal items left in the vehicle.

We document pre-existing damage (scratches, dents, stains, cracked trim) before starting work. Some damage or wear may not be fully correctable by detailing services, and we will let you know upfront when that is the case.

06Satisfaction and liability

We stand behind our work. If you are not satisfied with the result, contact us within 48 hours of your appointment and we will make it right.

To the maximum extent permitted by law, Top Glow Detailing's liability for any claim arising from our services is limited to the amount you paid for the appointment.

07Changes to these terms

We may update these terms from time to time. The current version will always be posted on this page with the date of the latest revision.